ARSA Indonesia

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Integrated
Facilities Management
Services

“When it comes to outsourcing, leading organizations turn to ARSA Indonesia”

Real estate and facilities professionals face numerous challenges when trying to get the most out of their facility’s spend. Cost reduction, productivity, and revenue acceleration are now basic expectations for every FM program, and companies are looking for a partner who can offer more.

ARSA Indonesia understands that and approaches every FM program with full accountability and a steady drive to exceed client expectations. ARSA has the people, processes, tools, and technology to deliver sustainable results each and every time.

Professionals Integrated Facilities Management Services

The formation of human resources who have the behavior, knowledge and expertise supported by high initiative and adequate appearance through a comprehensive training and development program has made ARSA able to provide an excellent service package

Selection of tools and other work tools is done by taking into account various aspects that are very important for the running of a sustainable service. Tools that have quality, are efficient and effective as well as comfortable to use have produced one of the reasons customers and employees choose ARSA

Cleaning Services

It is the main attraction of a property. the cleanliness of the building is maintained both aesthetically and hygienic will make visitors and facility users feel comfortable being there.

By promoting productivity and performance, ARSA will provide maximum comfort through a combination of attitude, skillful and knowledgable manpower, machines, tools, cleaning agents that are environmentally friendly, effective and efficient SOPs, trained supervisors and management support.

Office Support Services

Let you focus on your business and routine and leave the rest to us. Office Support Services are services that you might need right now. Management of human resources as our main competence, professional workforce placement as Receptionist, Office Boy, Messenger, Doorman, Pantry Service, Driver, Mail room service and various other support services for your activities will be done so friendly and delight.

Integrated Pest Control Services

To be able to carry out Integrated Pest Management, the initial steps are as follows: 1) Pest Inspection 2) Identification of pests 3) Selection of control methods 4) Implementation of pest control, and 5) evaluating.

ARSA is the most effective, efficient and quality IPMS company because ARSA combines several methods of control, economically, safely and while maintaining ecosystems.

Security Services

As an extension of the Indonesian National Police, ARSA’s security services are the partners you can trust the most. with a variety of licensing fulfillments as required, ARSA is present in your midst through a series of selection, recruitment, training, and placement.

ARSA security personnel are selected personnel who can ensure the customer’s property can be guaranteed security and safety for users of the facility

Landscape Services

To be able to carry out Integrated Pest Management, the initial steps are as follows: 1) Pest Inspection 2) Identification of pests 3) Selection of control methods 4) Implementation of pest control, and 5) evaluating.

ARSA is the most effective, efficient and quality IPMS company because ARSA combines several methods of control, economically, safely and while maintaining ecosystems.

Mechanical Electrical, Civil & Plumbing Services

Mechanical Electrical, Civil & Plumbing Services are always associated with the installation and maintenance of mechanical and electrical equipment. ARSA Mechanical Electrical, Civil & Plumbing Services service conserves a commercial property and supports maximizing property efficiency. This service is including plumbing, elevators, escalators, heating and air conditioning systems.

ARSA really understands the needs of our customers to have a peace of mind. Qualifications and experience to ensure accuracy, security and lasting customer satisfaction.

Key Competences

ARSA Indonesia is affiliated with Sri Lankan-based IFM company iPERFORM where Adi Permadi was also appointed as a 20% shareholder in the company. ARSA Indonesia is a National company that focuses heavily on the development of Human Resources.

In Jakarta, ARSA Indonesia has 3 Training class facilities for Employees, in addition to online training that is currently taking place.

To realize the high quality, ARSA Indonesia requires partners who also have the same commitment, for this reason, ARSA Indonesia is also supported by a world-class company, Diversey TASKI. The company originating from Switzerland, which is currently listed on the New York Stock Exchange has committed to supporting the development of ARSA Indonesia.

Environmental Management System
Environmental Management System
Quality Management System
Quality Management System
Occupational Health and Safety Management System
Occupational Health and Safety Management System
Halal Certification for Cleaning Solution
Halal Certification for Cleaning Solution
Sutainable Machine
Sutainable Machine
Employee are Insured
Employee are Insured
EPA Certified
EPA Certified
ABUJAPI
ABUJAPI
APKLINDO
APKLINDO
Sutainable Cleaning Solutions
Sutainable Cleaning Solutions
Sustainable System
Sustainable System
ASPPHAMI
ASPPHAMI

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We Are Beyond IFMS Company

ARSAtech is a mobile application that gathered all font-of-the house and back-of the house activities, so that with this solution all related parties can be connected. Yes, unlike the other Facilities Service companies’ solution, ARSAtech has a Client Solution features.

Is a feature where all ARSA Indonesia Customers can report the situation or functionality of the facilities in the building

Reports in the form of pictures and short videos will be received by the Supervisor in the area and if not handled within 1 hour, the information will be escalated to the Operation Manager, COO, or CEO

  1. Check-In And Check-Out
  2. Google Geotags
  3. Work and Leave Schedule
  4. Submission to Change Schedule
  5. Leave Application
  6. Reliver Management
  7. Overtime Submission
  8. Job Submission
  9. Salary Slip
  10. Reliever Tracker
  11. Employee Data
  12. Birthday Reminder Notification
  13. Employee Skill Matrix
  14. Daily Tasks Fulfilment Declaration
  1. Daily, Monthly & Annual Area Work Schedule
  2. Defect List
  3. FitUP! List
  4. Site Information, Total Manpower, Etc.
  5. Key Performance Indicators
  6. Job Completion Reports
  7. Daily And Monthly Reports Generator

Is a Training Management where training is devided into two: virtual training and in-class training. the features in this module are:

  1. Training List
  2. Designing a Training Class
  3. Find Training Modules and Syllabus
  4. Finding SOPs
  5. Create Training Invitation
  6. Assess Trainees
  7. Attendance List of Training Participants
  8. Electronic Certificate

A collection of checklists integrated with eWORKplan. The checklist can be tailored to the needs of each area. eFORMs include in the following areas of work:

  1. Electronic Checklist with Standard
  2. Performance checklist Approval
  3. Reimbursement
  4. Cash Advance
  5. New Customers Data
  6. Proposal
  7. Work Report
  8. Business Trip Proposal
  9. IPCS Treatment Report
  10. Stage of Approval
  11. Electronic Signature with PIN
  1. The function of eSCM is as a tool to order equipment and other supporting materials needed by an area, the features in this module are:
  2. List of materials and tools
  3. Electronic Material Requests
  4. Material request process (request, review, approval, pack, send, receive)
  5. Summary of material requests by area
  6. Summary of material demand by cluster
  7. Summary of Material Requests by region
  8. Summary of Material Requests by the Company
  9. Stock materials by area
  10. Machine and Equipment Location Records
  11. Return (Return of Material Request)
  12. Purchase order and Delivery order

We understand in the end the effort we make is determined by how the service is perceived by our customers. For us, the voice of the customer is the voice of “God” where the information we get from each Customer we obtain is feedback for us.

eVOC or electronic Voice of Customer is a simple Customer satisfaction survey tool that can summarize the voice of our customers every month. Our customers can also see the value of the service we provide every month. Every month, our customers can fill out a short questionnaire where each questionnaire we have given weight. With eVOC we can also further determine the quality improvement actions that we will take so that this corrective actions can be carried out on target.

ARSA Indonesia customers have been given access to enter and be directly involved in application modules such as facilities reports which consist of various solutions including Defect Report, FitUP, eWORKplan, Attendance Reports, Classroom, audit findings, and follow-up on findings. Our customers can also provide ratings for ARSA Indonesia Employees who work in their locations through the ARSA Star Performers solution.

Is a feature where all ARSA Indonesia Customers can report the situation or functionality of the facilities in the building

Reports in the form of pictures and short videos will be received by the Supervisor in the area and if not handled within 1 hour, the information will be escalated to the Operation Manager, COO, or CEO

  1. Check-In And Check-Out
  2. Google Geotags
  3. Work and Leave Schedule
  4. Submission to Change Schedule
  5. Leave Application
  6. Reliver Management
  7. Overtime Submission
  8. Job Submission
  9. Salary Slip
  10. Reliever Tracker
  11. Employee Data
  12. Birthday Reminder Notification
  13. Employee Skill Matrix
  14. Daily Tasks Fulfilment Declaration
  1. Daily, Monthly & Annual Area Work Schedule
  2. Defect List
  3. FitUP! List
  4. Site Information, Total Manpower, Etc.
  5. Key Performance Indicators
  6. Job Completion Reports
  7. Daily And Monthly Reports Generator

Is a Training Management where training is devided into two: virtual training and in-class training. the features in this module are:

  1. Training List
  2. Designing a Training Class
  3. Find Training Modules and Syllabus
  4. Finding SOPs
  5. Create Training Invitation
  6. Assess Trainees
  7. Attendance List of Training Participants
  8. Electronic Certificate

A collection of checklists integrated with eWORKplan. The checklist can be tailored to the needs of each area. eFORMs include in the following areas of work:

  1. Electronic Checklist with Standard
  2. Performance checklist Approval
  3. Reimbursement
  4. Cash Advance
  5. New Customers Data
  6. Proposal
  7. Work Report
  8. Business Trip Proposal
  9. IPCS Treatment Report
  10. Stage of Approval
  11. Electronic Signature with PIN
  1. The function of eSCM is as a tool to order equipment and other supporting materials needed by an area, the features in this module are:
  2. List of materials and tools
  3. Electronic Material Requests
  4. Material request process (request, review, approval, pack, send, receive)
  5. Summary of material requests by area
  6. Summary of material demand by cluster
  7. Summary of Material Requests by region
  8. Summary of Material Requests by the Company
  9. Stock materials by area
  10. Machine and Equipment Location Records
  11. Return (Return of Material Request)
  12. Purchase order and Delivery order

We understand in the end the effort we make is determined by how the service is perceived by our customers. For us, the voice of the customer is the voice of “God” where the information we get from each Customer we obtain is feedback for us.

eVOC or electronic Voice of Customer is a simple Customer satisfaction survey tool that can summarize the voice of our customers every month. Our customers can also see the value of the service we provide every month. Every month, our customers can fill out a short questionnaire where each questionnaire we have given weight. With eVOC we can also further determine the quality improvement actions that we will take so that this corrective actions can be carried out on target.

ARSA Indonesia customers have been given access to enter and be directly involved in application modules such as facilities reports which consist of various solutions including Defect Report, FitUP, eWORKplan, Attendance Reports, Classroom, audit findings, and follow-up on findings. Our customers can also provide ratings for ARSA Indonesia Employees who work in their locations through the ARSA Star Performers solution.

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